Refund policy

At SNIQUE, every product is carefully developed to meet high standards of quality and performance. We hope you enjoy your experience with us. However, if you receive a product that does not meet our quality standards, we’re here to help.

Eligibility for Returns & Refunds

We offer returns, refunds, or replacements only in the following cases:

  • You received an incorrect product
  • You received a damaged product
  • You received an expired product
  • You received an empty package

How to Request a Return or Replacement

If you experience any of the above issues, please contact us within 7 (seven) days from the date of delivery.

📧 Email: help.snique@gmail.com

Please include:

  • Your order ID
  • Clear photographs of the product/package
  • Any other relevant details or communication

Requests submitted after 7 days from delivery will not be accepted.

Important Instructions

  • If you receive a package that appears empty or unusually lightweight, please record a clear unboxing video from start to finish. This is mandatory for verification.
  • Orders once shipped cannot be cancelled.
  • Orders that have not yet been shipped may be cancelled by contacting customer support.

Return Process

  • Once your request is received, our team will review it within 48 hours.
  • If approved, we will arrange a reverse pickup through our courier partner.
  • Please ensure the product is securely packed for pickup.

Refund Timeline

  • After the returned product is received and verified by our quality team, an eligible refund will be initiated within 24 hours.
  • Refunds will be processed to the original mode of payment.
  • Bank processing times may vary depending on your payment provider.

Final Notes

  • Products that have been used, altered, or damaged after delivery are not eligible for return or refund.
  • SNIQUE reserves the right to reject return or refund requests that do not meet the above conditions.

For any further assistance, please reach out to our customer support team.
We’re committed to ensuring a smooth and reliable experience with SNIQUE.