1. How do I place an order on SNIQUE?

Browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen steps to complete your purchase securely.

2. What payment methods do you accept?

We accept major payment methods, including debit cards, credit cards,
UPI, net banking, and other secure online payment options are available at
checkout.

3. Is it safe to make payments on your
website?

Yes. All payments are processed through secure, PCI-DSS-compliant payment
gateways. SNIQUE does not store your card or banking details.

Shipping & Delivery

4. Where do you ship?

We currently ship across India. International shipping availability will be announced soon.

5. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location. Delivery timelines may vary during sales or holidays.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or
SMS to monitor your delivery status.

7. What is your return policy?

We accept returns only for products that are damaged, defective, or incorrectly delivered. Please refer to our Return & Refund Policy for detailed information.

8. How do I request a return or
refund?

You can contact our customer support team at help.snique@gmail.com with your order ID and issue details. Our team will guide you through the process.

9. When will I receive my refund?

Approved refunds are processed within 7–10 business days after the returned product passes quality checks.

10. Are SNIQUE products suitable for
all skin types?

Our products are designed to suit a wide range of skin types. However, we recommend checking the product description and performing a patch test before use.

11. Are your products dermatologically
tested?

Yes, SNIQUE products are developed under strict quality control and tested for safety and skin compatibility.

12. Are SNIQUE products cruelty-free?

Yes. We do not test our products on animals.

13. Can I use multiple SNIQUE products
together?

Yes, our products are designed to work well together. For best results, follow the recommended usage instructions mentioned on each product.

14. Are your products free from
harmful ingredients?

SNIQUE formulations are thoughtfully created using carefully selected ingredients and comply with applicable safety and regulatory standards.

15. Do you disclose the full ingredient
lists?

Yes. Complete ingredient lists are available on each product page for full
transparency.

16. Do I need an account to place an
order?

Creating an account is recommended for easier order tracking and faster checkout, but guest checkout may be available.

17. I forgot my password. What should
I do?

Click on the “Forgot Password” option on the login page and follow the instructions to reset your password.

18. How can I contact the customer
support?

You can reach us at help.snique@gmail.com or through the Contact Us page. We aim to respond within 24–48 business hours.

19. How can I stay updated on new
launches and offers?

Subscribe to our newsletter and follow us on social media to receive updates, skincare tips, and exclusive offers.

20. Where can I find your policies?

All policies, including Privacy Policy, Terms of Use, Shipping, and Returns, are
available at the bottom of our website.

If you couldn’t find what you were looking for, feel free to contact us at help.snique@gmail.com

- We’re happy to help.